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What is Bleed? When a photo, background image, or artwork prints to the edge of the paper, it is necessary to extend these elements, seamlessly, past the edge by 0.125" (1/8 inch, 3mm). This is to help compensate for the inherent margin of error found in printing and trimming. If there is nothing that reaches the edge, it is equally as important to keep all the artwork with a minimum of 0.125" (1/8 inch, 3mm) away from the edge of the paper on all four sides. There will be no printing along this margin. What is the Trim Edge? Press sheets are rarely the same size as the final project size – they are usually printed on a larger sheet to accommodate more than one copy, to include bleed, printer's marks, and color bars. Crop marks – also known as trim marks – are positioned to indicate where the bindery should cut the press sheet to finish with the final size. What is the Safey Margin? If the Bleed is to compensate for area outside the trim edge, the Safety Margin is to help the protect the area immediately inside the trim edge. To avoid accidentally trimming away text or important images, it is important to include at least a 0.125" (1/8 inch, 3mm) margin away from the trim edge. In some cases, it's better to have no less than 0.25" (1/4 inch, 6mm). For more details on how to setup bleed in a document, go to our printing guide.

From Adobe InDesign or Adobe Illustrator, choose the PDF/X-4 preset when exporting your PDF file. Adjust the following settings in the dialog box: Marks and Bleeds: Check off Crop Marks and Page Information only. Enter .125" for Bleed. Advanced: Subset fonts: 0% As you prepare the final PDF files, please be sure to: • include 0.125" (1/8 inch) bleed on all four sides • include high resolution images (300 ppi) • format all the colors to CMYK (not RGB) • be sure black text is created with 100% Black only (not with CMYK, RGB, or Registration Black) • be sure all vector lines are not thinner than 0.25pt • keep all booklets as single pages (not spreads) And when you are ready to submit final press-ready PDFs, please be sure to upload them through our transfer site: https://rpp-upload.wetransfer.com/?to=prepress@recycledpaper.com

Accepted forms of payment • All Major credit cards (credit card payments will be subject to a 3% convenience fee for invoices exceeding $1,500 excluding shipping and sales tax.) • Online ACH checks (Recycled Paper Printing, Inc. provides a convenient online ACH option with each invoice submitted. No transaction fees!) • Corporate checks Terms • A minimum 50% deposit is required before the start of each project. • C.O.D. unless prior credit has been established. Net 30 days thereafter. • Balance due upon completion of project.

Though we would be very sad to hear this, please contact us as soon as possible, as you would be responsible for the costs incurred based on the stage of production. In the event of a cancellation, all projects have a minimum cancellation fee of $40, plus any additional services provided up until the cancellation request. If a project is canceled after it has been approved to print, a minimum cancellation rate of 50% of the quoted amount, will be charged, plus any additional services provided. Exact percentage will be determined by the amount of progress completed. Projects that are 75% complete will be charged the full quoted amount.

Mistakes do happen, and we at Recycled Paper Printing, Inc. strive to avoid mistakes as much as possible. But on rare ocassion, when it does happen we will do all that we can to help solve or minimize the problem. A report needs to be made within 5 business days of receipt. Otherwise, it is recognized as accepted. If the mistake stems from content, and not printing, it is the responsbility of the customer to review all proofs submited to avoid this problem. If it is determined that a reprint is necessary, we will offer a courtesy 10% discount for the reprint. If the mistake is a printing error, we reserve the right to review the nature of the mistake and offer solutions to resolve or replace the project. If you are unhappy with the printed results, we reserve the right to review the reasons for your unsatisfaction.